Tell us what you think - we’re listening.

We welcome all feedback - concerns, complaints, compliments, or suggestions - across everything we do.

Your feedback helps us improve and protect what matters most: care, professionalism, and standards.

You can use this form to:

• Raise a concern or complaint,
• Share a compliment or positive experience,
• Suggest an improvement or flag an issue, and
• Request a follow-up - or remain anonymous.

If you need help to submit your feedback in another way (such as phone or in-person), please contact us at 03333 44 32 00 or feedback@local-medic.co.uk.

What do you want to tell us?

Your privacy

We take confidentiality seriously. You can share feedback anonymously, and we’ll still use it to improve. Your information will be handled in line with our Privacy Policy.

What happens next

• You’ll see a confirmation message with a reference number (if contact details provided).
• If you requested follow-up, someone from our team will be in touch within 5 working days.
• All feedback is logged, reviewed, and used to improve our services.